Forgot Your Password?

Please enter the email address you used to sign up for your customer account and click Reset password. We will send a confirmation email to you.

What to do if email doesn't arrive

The password reset email can take several minutes to reach you.

Our email may have been flagged as spam. Please check your junk or spam folder. To help ensure our emails reach your inbox, please add no-reply@havering.gov.uk to your email address book.

If the email still doesn't arrive click the forgotten password link again.