Unlock your customer account

Please enter the email address you used to sign up for your customer account and click Unlock account.

We will send a confirmation email to you.

Your unlock request is accepted

We have sent a confirmation email to your mailbox. Please click the link in the email to unlock your account.

What if the email doesn't arrive?

The email may take a few minutes to reach you.

Our email to you may have been flagged as spam. Please check your junk or spam folder.

To help ensure our emails reach your inbox add no-reply@havering.gov.uk to your email address book.

Email still not arrived?

If your email has still not arrived make another request to unlock your account